Return Policy

Digital products are not refundable.
Annual Memberships like OneUrdu gold membership come with a 49 days warranty. So it can be refunded within that time.
Physically delivered products are refundable but shipping and return charges would be deducted.

Upgrade policy

Upgrade policy
We always provide free version-specific updates (i.e.. from version 1.0 to 1.3). Upgrade to new major version (i.e.. from version 1.0 or 2.0 to version 3.0) is usually priced about 50% of the new user price. If we release a new major version 60 days or less after your purchase, you will receive free upgrade to the new version.