Our assurance and guarantee that your information is protected.
Your Information Remains Private
Our policy is that we do not share customer information with anyone. Period. We do not give it away, and we do not sell this information to any third party. If you entrust us with your information, we keep it from anyone else. Customer data is not made public for any reason - only we use it to communicate with customers. We do not use your information for any purpose outside the scope of communicating with you in the most efficient manner.
We allow visitors and customers to sign up for our free email newsletter by providing an email address. The email address you provide is used only to send you the free newsletter. It is not revealed to any third party and kept by us in strictest confidence.
A Clean Web Site
We do not believe in banner or affiliate popup ads. This has been our policy since we began and we will continue to operate our web sites this way. We do not believe in adding more chaos and frustration to the Internet experience by selling out to banner or popup ads and in the process frustrating visitors to our site. We believe that the Internet has become rather tainted with enough of this, and we refuse to be a part of it. With us, you get what you click.
Kid Safe - Guaranteed
There is nothing here which is indecent or poses a threat to children. We have been rated with the ICRA (Internet Content Rating Association) and have a safe rating for all ages. We have children and believe in their safety online, thus we hold this in high regard.
Virus-free Files Guaranteed
All of the files posted on our web site are scanned for any potential virus before they are uploaded. We guarantee that the programs you download from us will not be infected in any way. Our virus scanners are always up-to-date and we check all files with every update. In order to ensure that your downloaded files are safe, we recommend you download from our web sites or those authorized to distribute our files. If in doubt, please contact us to verify the integrity of a download link.
All emails coming from us are guaranteed to be virus-free. Unfortunately our email addresses may end up in the email address books of others, including customers, some of whom have been infected with viruses. So while it can appear that we are sending bulk emails or emails infected with a virus, we in fact do not. We do not send attachments in email unless they are specifically requested by customers. When doing so we triple-scan the attachments for contamination before sending. We also do not accept email attachments through our incoming mail servers. If we do need to receive an attachment from a customer, we can enable a method for doing so that will not introduce any security issues for either us or our customers.
Safe and Secure Purchasing
Ordering our software is 100% safe and secure! It is our #1 priority to make sure you can shop safely, so we have set up accounts with our ordering affiliates that also guarantee safe and secure ordering. When you place an order, your credit card number and personal information is protected by encrypting it. Encryption scrambles your credit card number and personal information. It stays scrambled while traveling over the Net and remains scrambled even while it is verified and processed. Your credit card number is not kept or recorded by HilalSoftware, Inc. or any of our affiliates - it is simply passed through to the credit card company to finalize the purchase. While we do keep records of your software order, all information related to your credit card is removed from our systems immediately after purchase.
We collect basic contact information when you fill in a order form. This information will be used for administrative and identification purposes only and will not be shared with our partners or third parties. Personal information is stored on our computers and is only accessed by authorized personnel. There is no change this information can be extracted as we have it stored on encrypted servers.
Our software does not contain any adware, spyware or other invading processes to extract information from your system or otherwise annoy you with information. It never has and it never will. The software we create and is distributed on our site does not collect any personal information or send any information to our servers. Any outbound network connections made by our software are made for the sole purpose of performing documented tasks, such as uploading files to your FTP-servers. We do not and never will distribute spy-ware. We encourage you to download our software directly from our site to avoid potential security risks, such as downloading infected software.
Server Log Files
We use IP addresses to analyze trends, administer the web site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Copyright & Disclaimer
HilalSoftware, Inc. hereby disclaims and negates any and all warranties, whether express or implied, relating to such software and information, including the warranties of merchantability and fitness for a particular purpose. Any reproduction or dissemination of the information contained herein for purposes other than review is expressly prohibited. Contact HilalSoftware, Inc. for more information on how to access its programs and services.